Privacy Policy
Information we collect
Name, WhatsApp number, date and time of birth (including gender), and your customisation requirements.
About your birth information (important)
Birth information is used solely for chart reference analysis, personalised customisation and consultant communication. It is personal sensitive data: it is never used for advertising targeting and is never shared with third parties.
How we use information
① chart reference analysis; ② one-to-one consultant communication; ③ order fulfilment and after-sales; ④ legal and compliance requirements.
Storage & steadiness
Data is stored with encryption and accessible only to authorised staff. We retain it until the service relationship ends or you request deletion.
Cookies & consent
We ask for visitor consent via a banner (Accept / Reject). Analytics and advertising pixels load only after you click Accept; if you decline, tracking stays off.
Your rights
You may request access to, correction of, or deletion of your personal data at any time — just message your consultant and we will process it.
Payment information
Payments are handled by licensed providers such as PayPal. We do not collect or store your card number or payment credentials; we only receive a payment confirmation associated with your order.
Company contact
Jining Tuoyang E-Commerce Co., Ltd. (Unified Social Credit Code 91370883MAKMMDJL1J); WhatsApp: +60 10-255 0587; China support line: +86 138 5379 5611; Email: hello@altarmala.shop; Registered address: No. 269 Guluwan Village, Xiangcheng Town, Zoucheng City, Jining, Shandong, China; Service hours: daily 9:00-21:00 (GMT+8).
Update date
This policy was last updated on 2026-09-16.
