Terms of Service
Nature of products
AltarMala products are cultural crafts and decorative items, not medical devices, and make no therapeutic claims.
Natural variation
Natural crystals vary in color, texture, and shape; each piece is one of a kind.
Images
Product images are for reference only; the actual item may differ slightly from the photo.
Consultation & purchase process
All orders are arranged one-on-one via WhatsApp: you contact us, we match a one-of-a-kind piece from current stock and send real photos. After you confirm, you then pay that amount on the secure PayPal-hosted payment page. Once paid, we begin crafting and arrange delivery.
One-of-a-kind disclaimer
Every crystal is hand-selected and unique. Product photos are representative samples of the category — the exact piece in a photo is not reserved and cannot be shipped. We will always send real photos of the actual piece before it ships.
Payments & refunds
Payments are processed by licensed third-party providers (PayPal). We never collect or store your card details; we only receive the payment confirmation linked to your order. Refunds follow our Returns & Exchanges policy and are returned via the original payment method.
Business entity
This site is operated by Jining Tuoyang E-Commerce Co., Ltd., which is also the merquiet time of record for all payments. Support: hello@altarmala.shop.
Intellectual property
All content on this site (text, images, design) is copyrighted by AltarMala and may not be reused without permission.
